Customer Relations Representative/Front Desk

Responsibilities:

– Answer all incoming calls

– Handle all reservations

– Welcome customers at the reception

– Assist in reaching the set target for field reservations

– Collect deposits and payments from customers

– Update and check the POS daily

– Handle customer complaints

– Perform daily transactions

– Assist the marketing and sales team

Qualifications:

– Bachelor’s degree in Sales, Customer Relations, or any relevant field

– 2+ years of experience in Customer Relations- Excellent customer service and communication skills

– Highly motivated, determined, and target driven

– Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).

– Fluency in Arabic and English.

Summer Camp Operations

Looking for a unique summer role? If you possess an unwavering attention to detail, excel at multitasking, and are driven to create impactful experiences, we have the perfect opportunity for you!

Join us in setting the stage for an unforgettable summer!

Responsibilities:

– Monitor daily attendance, ensuring accurate records.

– Ensure the staff is aware of the schedule and briefed for the day’s activities, and performing their duties to the highest standards.

– Prepare and ensure welcome packages are distributed to their respective campers.

– Guarantee that the camp schedule is followed correctly, and that all activities are being done on time.

– Oversee transportation logistics, including bus routes, signatures, safety protocols, and scheduling.

– Manage the ordering, delivery, and distribution of meals, ensuring all dietary requirements are met and food is served promptly and safely.

– Act as the primary point of contact for operational issues, reporting and resolving them quickly and effectively.

– Any other task related to the job and asked by the summer camp manager.

Qualifications:

– Experience in operations management, preferably in an educational or recreational setting.

– Strong organizational and leadership skills.

– Excellent communication and interpersonal abilities, in both Arabic & English.

– Ability to manage multiple priorities in a fast-paced environment.

– Flexible.